Privacy Policy for Mindstorm AI
Effective Date: February 1, 2026

At Mindstorm AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.mindstormai.com and use our automation services, including our SMS communications powered by Dialpad.

  1. Information We Collect
    We collect information that you provide directly to us when you inquire about our services, book a discovery call, or sign up for our automation tools.

Contact Data: Name, email address, company name, and phone number.

Service Data: Information regarding your business workflows, meeting recaps, and lead generation requirements.

Communication Data: Records of your interactions with us via email, web forms, or SMS.

  1. How We Use Your Information
    We use your information to:

Provide and manage our AI consultancy and automation services.

Communicate with you regarding project updates, recaps, and support.

Send administrative information, such as changes to our terms or policies.

With your consent, send SMS notifications or updates regarding our services.

  1. SMS & Mobile Messaging (Compliance)
    Mindstorm AI uses Dialpad to provide SMS-based updates and communication. We value your privacy regarding mobile data.

Opt-In: By providing your phone number and checking the opt-in box on our forms, you consent to receive SMS messages from Mindstorm AI.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.

Sharing Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. AI and Data Processing
    In line with our philosophy that AI should support human decisions, we use AI tools to process data for efficiency (e.g., meeting recaps, lead sorting).

We do not use your personal data to train "public" AI models.

Data processed by our custom AI assistants is kept secure and used only for the specific automation task you have requested.

  1. Data Retention & Security
    We retain your personal information only as long as necessary to provide our services and comply with Canadian legal obligations (PIPEDA). We implement industry-standard security measures to protect your data from unauthorized access or disclosure.

  2. Your Rights
    As a Canadian-owned business, we comply with PIPEDA. You have the right to:

Access the personal information we hold about you.

Request the correction of inaccurate data.

Request the deletion of your data, subject to legal retention requirements.

  1. Contact Us
    If you have questions about this policy or our privacy practices, please contact our Privacy Officer at:

Mindstorm AI Email: jay@mindstormai.com

Website: mindstormai.com